Both co-founders are really transparent on the work they do, sharing their updates on Indie Hackers and Amin’s Twitter.
Their team is 100% remote and is formed by designers specialized in different types of work (logos, UX, illustrations, etc), developers, and project managers, one of which will be assigned to dedicatedly communicate with you and understand your business requirements.
Here are some things I’ve liked from Draftss, when using it and when comparing it with other similar services:
Design tasks: They do all kinds of design tasks, including website & app design and illustrations. Many services only offer graphic design tasks, excluding these two types of requirements. Many others offer them but in more expensive plans. Draftss, instead, allow these tasks even on their cheapest plan.
Technologies accepted: They work with whatever design software you request them to, they can build your website coding or using various website builders and they can deliver your work in whatever format and file you ask them to.
Communication: They are open to all forms of communication. Most of the other services explicitly tell you how to submit tasks and provide feedback on them and it generally is through an internal dashboard or email. Draftss, instead, fits each business’ communication requirements so you can use Slack, Whatsapp, Skype, Notion (which I used), or whatever other tool you want.
Team: Something really unique from Draftss is that they assign you a specialized designer for each task you request. Suppose you request a logo, they’ll match you with one of their logo designers. Suppose you request a website UX, a UX designer will work on your task. Apart from this, they assign you a dedicated project manager which will be the one you’ll communicate with to request tasks and provide feedback on the delivered work.
Payments: They are one of the few services to offer weekly subscriptions, which is great if you need something super specific or if you want to test the service before purchasing a longer subscription.
If you’re already convinced to get Draftss,click here and use the code HALF for a 50% discount.
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Let me go over some minor points where I think Draftss has room for improvement on:
Design quality: Few of the delivered design work was just okay in terms of quality and innovation. For example, I requested an image for an article I had written and they simply paste an icon they got from somewhere else into a background. I think these minor design quality issues can also be seen in Draftss’ website design and in their portfolio, where there are some examples that don’t fit important design rules.
Turnaround times: They sometimes took 1-3 days to deliver something that could have been done in a few hours. But they never failed to their deadlines. Note that all of the unlimited design services have long turnaround times so this isn’t something that you have to particularly be worried about Draftss.
Conclusion: Should You Buy It?
I think that if you run a business (eCommerce, SaaS, blog, whatever) and you’re constantly needing to get design and/or development tasks done, subscribing to Draftss could be a cheap and fabulous way of delegating that work.
Draftss has a low price so even if you have few customers and little monthly revenue, it can be a great fit. Other similar services if you’re on a budget could be Penji and Kimp.
If you have a larger budget, Draftss might not be the best choice. There are some other unlimited design services, like DesignJoy, which will deliver you better quality work and in faster turnarounds (but paying a x3 more expensive subscription).
If you have any other questions about Draftss or you’re unsure which unlimited design service you should subscribe to, feel free to reach me out at firstname.lastname@example.org.