Talkdesk

Talkdesk is a cloud-based contact center and support platform that empowers any organization to deliver better experiences to their customers, fans, and employees. It helps improve customer acquisition costs, increase sales conversion rates, minimize service tickets, and save operational costs.
Details of the startup:
Valuation:
$10.00
B (
October 2018
)
Country:
United States
City:
San Francisco
Started in:
2011
Founders:
Cristina Fonseca, Tiago Paiva
Industries:
Cloud Computing, CRM, Customer Service, SaaS
Number of employees:
1,000-5,000
Funding Amount:
$504.77M
Number of funding rounds:
8
Number of investors:
17
You can find their website
here.
Talkdesk
ServiceTitan

Service Titan is a field management software that uses cloud technology to increase sales leads and customer experiences of home services businesses.
Details of the startup:
Valuation:
$9.50
B (
November 2018
)
Country:
United States
City:
Glendale
Started in:
2012
Founders:
Ara Mahdessian, Vahe Kuzoyan
Industries:
CRM, Home Services, Information Technology, SaaS
Number of employees:
1,000-5,000
Funding Amount:
$1,098.84M
Number of funding rounds:
8
Number of investors:
16
You can find their website
here.
ServiceTitan
Gong

Gong.io is a platform for analytics for growth, that empowers business insights through data collection, visualizations, and automation.
Details of the startup:
Valuation:
$7.25
B (
August 2020
)
Country:
United States
City:
Palo Alto
Started in:
2015
Founders:
Amit Bendov, Eilon Reshef
Industries:
Artificial Intelligence, CRM, Enterprise Software, Information Technology, Machine Learning, Sales, Software
Number of employees:
500-1,000
Funding Amount:
$583.00M
Number of funding rounds:
7
Number of investors:
13
You can find their website
here.
Gong
Icertis

Icertis simplifies contract management and provides real-time insights. More than just a one-stop shop for contracts, Icertis takes all the guesswork out of ensuring compliance and mitigating risk.
Details of the startup:
Valuation:
$5.00
B (
July 2019
)
Country:
United States
City:
Bellevue
Started in:
2009
Founders:
Monish Darda, Samir Bodas
Industries:
Artificial Intelligence, Cloud Data Services, CRM, Enterprise Software, Information Technology, Procurement, SaaS, Software
Number of employees:
1,000-5,000
Funding Amount:
$371.50M
Number of funding rounds:
9
Number of investors:
12
You can find their website
here.
Icertis
Outreach

Outreach is an all-in-one sales engagement platform to increase sales productivity across the enterprise by optimising consumer interactions.
Details of the startup:
Valuation:
$4.40
B (
April 2019
)
Country:
United States
City:
Seattle
Started in:
2011
Founders:
Andrew Kinzer, Gordon Hempton, Manny Medina, Wes Hather
Industries:
Analytics, Artificial Intelligence, CRM, Enterprise Software, Sales
Number of employees:
500-1,000
Funding Amount:
$489.78M
Number of funding rounds:
14
Number of investors:
36
You can find their website
here.
Outreach
ContentSquare

Contentsquare develops a digital experience analytics platform that enables businesses to track online customer behavior.
Details of the startup:
Valuation:
$2.80
B (
May 2021
)
Country:
France
City:
Paris
Started in:
2012
Founders:
Jonathan Cherki
Industries:
Analytics, Artificial Intelligence, CRM, SaaS, Sales Automation
Number of employees:
500-1,000
Funding Amount:
$812.00M
Number of funding rounds:
5
Number of investors:
11
You can find their website
here.
ContentSquare
Iterable

Iterable provides a marketing automation platform designed to optimize and measure every customer interaction.
Details of the startup:
Valuation:
$2.00
B (
June 2021
)
Country:
United States
City:
San Francisco
Started in:
2013
Founders:
Andrew Boni, Justin Zhu
Industries:
CRM, Digital Marketing, Email Marketing, Enterprise Software, Marketing, Marketing Automation, Software
Number of employees:
500-1,000
Funding Amount:
$342.40M
Number of funding rounds:
7
Number of investors:
19
You can find their website
here.
Iterable
Kajabi

Kajabi offers a subscription service to people who want to monetize their expertise, offering tools for creating websites, online classes, newsletters, podcasts and collecting payment from members.
Details of the startup:
Valuation:
$2.00
B (
May 2021
)
Country:
United States
City:
Irvine
Started in:
2010
Founders:
Kenny Rueter, Travis Rosser
Industries:
CRM, E-Commerce, EdTech, Lead Generation, Marketing, Software
Number of employees:
250-500
Funding Amount:
$550.00M
Number of funding rounds:
2
Number of investors:
6
You can find their website
here.
Kajabi
ASAPP

Research results in breakthroughs, and ASAPP is expanding AI to boost human productivity and automate the world's workflows.
Details of the startup:
Valuation:
$1.60
B (
May 2021
)
Country:
United States
City:
New York
Started in:
2014
Founders:
Gustavo Sapoznik, Marcus Westin
Industries:
Artificial Intelligence, CRM, Customer Service, Enterprise Software, Sales Automation
Number of employees:
250-500
Funding Amount:
$312.57M
Number of funding rounds:
4
Number of investors:
15
You can find their website
here.
ASAPP
Clio

Clio is a collection of web-based applications that assist law firms in managing their practices and collaborating with clients.
Details of the startup:
Valuation:
$1.60
B (
April 2021
)
Country:
Canada
City:
Burnaby
Started in:
2008
Founders:
Jack Newton, Rian Gauvreau
Industries:
CRM, Legal, Legal Tech, Software
Number of employees:
500-1,000
Funding Amount:
$415.79M
Number of funding rounds:
5
Number of investors:
10
You can find their website
here.
Clio
Zenoti

Zenoti offers a cloud-based spa management platform that enables salons and spas to manage their business operations in real time. It gives salons the ability to find, book, track, and manage all its services, inventory, employees, schedules, clients, purchases, bills and invoices.
Details of the startup:
Valuation:
$1.50
B (
December 2020
)
Country:
United States
City:
Bellevue
Started in:
2010
Founders:
Dheeraj Koneru, Saritha Katikaneni, Sudheer Koneru
Industries:
Billing, Cloud Data Services, CRM, Enterprise Software, Marketing, Point of Sale, SaaS, Scheduling, Software
Number of employees:
250-500
Funding Amount:
$179.85M
Number of funding rounds:
7
Number of investors:
6
You can find their website
here.
Zenoti
GupShup

Gupshup is the original community platform that allows people to share short messages with their friends and family, in real time, from their phone or browser.
Details of the startup:
Valuation:
$1.40
B (
April 2021
)
Country:
United States
City:
San Francisco
Started in:
2004
Founders:
Beerud Sheth, Dr Milind R Agarwal, Rakesh Mathur
Industries:
CRM, Information Technology, Messaging
Number of employees:
250-500
Funding Amount:
$387.00M
Number of funding rounds:
8
Number of investors:
16
You can find their website
here.
GupShup
Intercom

Intercom is a customer engagement platform that helps you build better relationships with your target audience.
Details of the startup:
Valuation:
$1.28
B (
March 2018
)
Country:
United States
City:
San Francisco
Started in:
2011
Founders:
Ciaran Lee, David Barrett, Des Traynor
Industries:
Apps, CRM, Customer Service, Marketing Automation, Messaging, SaaS, Sales Automation, Software
Number of employees:
500-1,000
Funding Amount:
$350.71M
Number of funding rounds:
10
Number of investors:
35
You can find their website
here.
Intercom
G2

G2 operates a software marketplace for business organizations to research, buy, and manage their software and services.
Details of the startup:
Valuation:
$1.10
B (
June 2021
)
Country:
United States
City:
Chicago
Started in:
2012
Founders:
Godard Abel, Mark Myers, Matt Gorniak, Mike Wheeler, Tim Handorf
Industries:
B2B, Business Intelligence, CRM, Marketing Automation, Marketplace, Software
Number of employees:
500-1,000
Funding Amount:
$265.07M
Number of funding rounds:
7
Number of investors:
22
You can find their website
here.
G2
Aircall

Aircall is a cloud-based contact center solution that interacts with CRM, productivity, and help desk software.
Details of the startup:
Valuation:
$1.00
B (
June 2021
)
Country:
United States
City:
New York
Started in:
2014
Founders:
Jonathan Anguelov, Olivier Pailhès, Pierre-Baptiste Béchu, Thibaud Elziere, Xavier Durand
Industries:
Call Center, CRM, SaaS, Telecommunications, VoIP
Number of employees:
250-500
Funding Amount:
$225.63M
Number of funding rounds:
9
Number of investors:
24
You can find their website
here.
Aircall
FXiaoKe

FXiaoKe is a cloud-based mobile communication platform that leverages the power of social media and mobile devices to improve team performance.
Details of the startup:
Valuation:
$1.00
B (
July 2015
)
Country:
China
City:
Beijing
Started in:
2011
Founders:
Luo Xu
Industries:
CRM, Customer Service, Internet, SaaS, Software, Supply Chain Management
Number of employees:
250-500
Funding Amount:
$293.00M
Number of funding rounds:
9
Number of investors:
11
You can find their website
here.
FXiaoKe