CRM Unicorns

10 Well-Known Unicorn Companies in the CRM Industry

Startups are hard and becoming a unicorn startup is even harder, but here is a list of 10 CRM companies that have achieved the unicorn status.

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Have you ever wondered who is on the list of CRM companies with the highest valuations?

You’re not alone.

There are hundreds of companies in this space, and it can be difficult to keep track of them all.

We've decided to take a deep dive and put together a list containing 10 unicorn CRM startups that have top-tier venture capital funding.

10 Unicorn Companies in the CRM Industry

Clari

Clari

Clari provides a real-time, cloud-based platform that provides revenue operations teams with the information they need to execute at warp speed.

Details of the startup:

  • Valuation:

    $1.60

    B (

    March 2021

    )

  • Country:

    United States

  • City:

    Sunnyvale

  • Started in:

    2012

  • Founders:

    Andy Byrne, Venkat Rangan

  • Industries:

    Analytics, Artificial Intelligence, CRM, Machine Learning, Marketing Automation, Predictive Analytics, Productivity Tools, Sales, Software

  • Number of employees:

    250-500

  • Funding Amount:

    $271,000,000

  • Number of funding rounds:

    5

  • Number of investors:

    10

here

Freshworks

Freshworks

Freshworks is a leading provider of cloud-based customer engagement software, helping businesses deliver excellent customer experiences.

Details of the startup:

  • Valuation:

    $3.50

    B (

    July 2018

    )

  • Country:

    United States

  • City:

    San Mateo

  • Started in:

    2010

  • Founders:

    Girish Mathrubootham, Shan Krishnasamy, Vijay Shankar

  • Industries:

    CRM, Information Services, Information Technology, SaaS

  • Number of employees:

    1,000-5,000

  • Funding Amount:

    $483,999,930

  • Number of funding rounds:

    9

  • Number of investors:

    6

here

FXiaoKe

FXiaoKe

FXiaoKe is a cloud-based mobile communication platform that leverages the power of social media and mobile devices to improve team performance.

Details of the startup:

  • Valuation:

    $1.00

    B (

    July 2015

    )

  • Country:

    China

  • City:

    Beijing

  • Started in:

    2011

  • Founders:

    Luo Xu

  • Industries:

    CRM, Customer Service, Internet, SaaS, Software, Supply Chain Management

  • Number of employees:

    250-500

  • Funding Amount:

    $293,000,000

  • Number of funding rounds:

    9

  • Number of investors:

    11

here

Gong

Gong

Gong.io is a platform for analytics for growth, that empowers business insights through data collection, visualizations, and automation.

Details of the startup:

  • Valuation:

    $2.20

    B (

    August 2020

    )

  • Country:

    United States

  • City:

    San Francisco

  • Started in:

    2015

  • Founders:

    Amit Bendov, Eilon Reshef

  • Industries:

    Artificial Intelligence, CRM, Information Technology, Machine Learning, Sales, Software

  • Number of employees:

    250-500

  • Funding Amount:

    $333,000,000

  • Number of funding rounds:

    6

  • Number of investors:

    11

here

Icertis

Icertis

Icertis simplifies contract management and provides real-time insights. More than just a one-stop shop for contracts, Icertis takes all the guesswork out of ensuring compliance and mitigating risk.

Details of the startup:

  • Valuation:

    $2.80

    B (

    July 2019

    )

  • Country:

    United States

  • City:

    Bellevue

  • Started in:

    2009

  • Founders:

    Monish Darda, Samir Bodas

  • Industries:

    Cloud Data Services, CRM, Enterprise Software, Information Technology, Procurement, SaaS, Software

  • Number of employees:

    1,000-5,000

  • Funding Amount:

    $291,000,000

  • Number of funding rounds:

    6

  • Number of investors:

    10

here

Intercom

Intercom

Intercom is a customer engagement platform that helps you build better relationships with your target audience.

Details of the startup:

  • Valuation:

    $1.28

    B (

    March 2018

    )

  • Country:

    United States

  • City:

    San Francisco

  • Started in:

    2011

  • Founders:

    Ciaran Lee, David Barrett, Des Traynor, Eoghan McCabe

  • Industries:

    Apps, CRM, Customer Service, Marketing Automation, Messaging, SaaS, Sales Automation, Software

  • Number of employees:

    500-1,000

  • Funding Amount:

    $291,820,000

  • Number of funding rounds:

    9

  • Number of investors:

    34

here

Outreach

Outreach

Outreach is an all-in-one sales engagement platform to increase sales productivity across the enterprise by optimising consumer interactions.

Details of the startup:

  • Valuation:

    $1.33

    B (

    April 2019

    )

  • Country:

    United States

  • City:

    Seattle

  • Started in:

    2011

  • Founders:

    Andrew Kinzer, Gordon Hempton, Manny Medina, Wes Hather

  • Industries:

    CRM, Enterprise, Enterprise Software, SaaS, Sales

  • Number of employees:

    500-1,000

  • Funding Amount:

    $289,018,000

  • Number of funding rounds:

    9

  • Number of investors:

    28

here

ServiceTitan

ServiceTitan

Service Titan is a field management software that uses cloud technology to increase sales leads and customer experiences of home services businesses.

Details of the startup:

  • Valuation:

    $8.30

    B (

    November 2018

    )

  • Country:

    United States

  • City:

    Glendale

  • Started in:

    2013

  • Founders:

    Ara Mahdessian, Vahe Kuzoyan

  • Industries:

    CRM, Home Services, Information Technology, Real Estate, SaaS, Software

  • Number of employees:

    1,000-5,000

  • Funding Amount:

    $899,777,129

  • Number of funding rounds:

    7

  • Number of investors:

    15

here

Talkdesk

Talkdesk

Talkdesk is a cloud-based contact center and support platform that empowers any organization to deliver better experiences to their customers, fans, and employees. It helps improve customer acquisition costs, increase sales conversion rates, minimize service tickets, and save operational costs.

Details of the startup:

  • Valuation:

    $3.00

    B (

    October 2018

    )

  • Country:

    United States

  • City:

    San Francisco

  • Started in:

    2011

  • Founders:

    Cristina Fonseca, Tiago Paiva

  • Industries:

    Call Center, Cloud Computing, CRM, Customer Service, SaaS, Software

  • Number of employees:

    500-1,000

  • Funding Amount:

    $267,450,000

  • Number of funding rounds:

    7

  • Number of investors:

    13

here

Zenoti

Zenoti

Zenoti offers a cloud-based spa management platform that enables salons and spas to manage their business operations in real time. It gives salons the ability to find, book, track, and manage all its services, inventory, employees, schedules, clients, purchases, bills and invoices.

Details of the startup:

  • Valuation:

    $1.00

    B (

    December 2020

    )

  • Country:

    United States

  • City:

    Bellevue

  • Started in:

    2010

  • Founders:

    Anand Arvind, Dheeraj Koneru, Rohit Agarwal, Saritha Katikaneni, Sudheer Koneru

  • Industries:

    Billing, Cloud Data Services, CRM, Enterprise Software, Marketing, Point of Sale, SaaS, Scheduling, Software

  • Number of employees:

    250-500

  • Funding Amount:

    $251,000,000

  • Number of funding rounds:

    6

  • Number of investors:

    5

here
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