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This free Notion document contains the best 100+ resources you need for building a successful startup, divided in 4 categories: Fundraising, People, Product, and Growth.
The customer service sector is expanding beyond traditional support roles. Companies are now using technology to improve user experiences in areas from transportation to compliance.
This list includes major players like Sitecore, which has raised $1.2 billion. It also features newer companies like Aurasell, founded in 2024 with $30 million in seed funding.
Below is our list of 98 Customer Service startups worth keeping an eye on.
Everything you need to raise funding for your startup, including 3,500+ investors, 7 tools, 18 templates and 3 learning resources.
Buy It For $97 $297 →Information about the industries, countries, and cities they generally invest in.
Get the Sheet for $50Information about their valuation, HQ's location, founded year, name of founders, funding amount and number of employees.
Get the Sheet for $50List of startup investors in the BioTech, Health, and Medicine industries, along with their Twitter, LinkedIn, and email addresses.
Get the Sheet for $50List of 250 startup investors in the AI and Machine Learning industries, along with their Twitter, LinkedIn, and email addresses.
Get the Sheet for $50List of 250 startup investors in the FinTech and Finance industries, along with their Twitter, LinkedIn, and email addresses.
Get the Sheet for $50Careem has built an all-in-one 'Everything App' for the Middle East, integrating services for transportation, food delivery, and payments. Their platform simplifies daily life by allowing users to manage everything from their commute to their groceries within a single interface.
Carbyne builds a cloud-native platform for mission-critical contact centers used by public safety and government agencies. Their technology modernizes emergency response by delivering rich data like live video and accurate location to 911 call takers and first responders.
AuditBoard develops a cloud-based platform that connects audit, risk, and compliance data for organizations. The software helps teams automate manual work and gain a unified view of their company's risk landscape.
Pylon builds a customer support platform designed specifically for the needs of B2B companies. Their AI-powered software helps support and engineering teams collaborate to resolve customer issues more efficiently.
Assent builds a supply chain sustainability platform for manufacturers to manage product compliance and ESG reporting. The software gives companies the visibility needed to make responsible sourcing decisions and navigate complex trade regulations.
Capacity develops an AI-powered support automation platform used by both internal teams and external customers. The platform connects a company's entire tech stack to answer questions, automate processes, and build custom solutions.
Sitecore builds a comprehensive digital experience platform that unifies content, commerce, and customer data. This allows marketing teams to create and manage personalized customer journeys across various digital channels.
Aurasell builds an AI-native platform that manages the entire go-to-market process for sales teams and operations. Their system uses specialized AI agents to automate everything from prospecting and outreach to CRM hygiene and sales forecasting.
The top 8 are just a small slice of what’s happening in customer service. Founders across the industry are raising significant funds, with many using AI to build their products.
Some of these companies are early in their journey while others are already scaling fast. Here’s a look at the 90 other startups that are shaping customer service in 2026.
| Startup | Main Industry | Year Founded | Amount Raised | Last Funding Round |
|---|---|---|---|---|
| AI | 2024 | $50M | Series C | |
| AI | 2012 | $93M | Series C | |
| AI | 2011 | $497.5M | Series D | |
| Enterprise | 2001 | $102M | Private Equity | |
| AI | 2024 | $22.5M | Series A | |
| Analytics | 2012 | $36.3M | Venture Round | |
| AI | 2016 | $45M | — | |
| AI | 2004 | $162.8M | Venture Round | |
| AI | 2016 | $34.7M | Debt Financing | |
| SaaS | 2015 | $233.5M | Venture Round | |
| AI | 2016 | $102.2M | Series C | |
| Hardware | 2016 | $330M | Series A | |
| Mobility | 1974 | $3.4B | Debt Financing | |
| AI | 2015 | $208M | Venture Round | |
| AI | 2023 | $61M | Series A | |
| Enterprise | 2012 | $69M | Series B | |
| SaaS | 2005 | $26.1M | Series B | |
| Analytics | 2021 | $3M | Seed | |
| Fintech | 2009 | $63.6M | Private Equity | |
| Media | 2017 | $123M | Debt Financing | |
| AI | 2005 | $63.3M | Venture Round | |
| Enterprise | 2012 | $152M | Series D | |
| Enterprise | 2022 | $10.8M | Series A | |
| Fintech | 1990 | $250M | Debt Financing | |
| AI | 2019 | $19.6M | Series A | |
| Analytics | 2019 | $24.7M | Venture Round | |
| AI | 2023 | $49M | Series A | |
| Enterprise | 2020 | $53M | Series A | |
| AI | 1999 | $230M | Series C | |
| Enterprise | 1983 | $1.6B | Debt Financing | |
| Mobility | 2018 | $150M | Debt Financing | |
| AI | 2017 | $117M | Series D | |
| Enterprise | 2002 | $30M | Private Equity | |
| AI | 2024 | $9M | Seed | |
| AI | 2013 | $12.2M | Series B | |
| SaaS | 2020 | $45M | Series B | |
| Hardware | 2017 | $9M | Venture Round | |
| AI | 2018 | $21.6M | Series A | |
| Enterprise | 2018 | $70.7M | Series B | |
| AI | 2017 | $116M | Series C | |
| Media | 2012 | $66.5M | Series C | |
| Marketing | 2010 | $55.1M | Grant | |
| AI | 2020 | $31.4M | Debt Financing | |
| SaaS | 2011 | $8M | Series A | |
| Fintech | 1886 | $874.7M | Debt Financing | |
| AI | 2014 | $24.6M | — | |
| AI | 2023 | $16.6M | Series A | |
| Enterprise | 1998 | $124.4M | Debt Financing | |
| Analytics | 2024 | $1.7M | Seed | |
| Enterprise | 2017 | $8.8M | Series A | |
| AI | 2019 | $23.5M | Series A | |
| Analytics | 2016 | $5.4M | Series A | |
| Analytics | 2015 | $50M | Series A | |
| AI | 2024 | $3.2M | Seed | |
| Crypto | 2014 | $73.5M | Corporate Round | |
| Enterprise | 2016 | $71.5M | Series B | |
| Mobility | 2017 | ₩57.7B | Secondary Market | |
| Enterprise | 2022 | A$82M | Series A | |
| Enterprise | 2023 | $1.2M | Seed | |
| AI | 2015 | $157.9M | Series C | |
| AI | 2016 | $28.1M | Series B | |
| Retail | 2013 | $30.3M | Series C | |
| Enterprise | 1996 | $3.1M | Venture Round | |
| Marketing | 2022 | €8M | Series A | |
| Enterprise | 1996 | $4.8M | Series A | |
| Enterprise | 2023 | £3.8M | Seed | |
| Enterprise | 2005 | $300M | Debt Financing | |
| SaaS | 1994 | MX$290M | Debt Financing | |
| Analytics | 2012 | $1.5M | Seed | |
| AI | 2022 | €2M | Pre-Seed | |
| Enterprise | 1996 | $2.9B | Corporate Round | |
| Cloud | 2005 | £9M | Private Equity | |
| Media | 2012 | €15M | Series B | |
| Enterprise | 1998 | R$150M | Private Equity | |
| Enterprise | 2013 | $20M | Series B | |
| AI | 2019 | $3.1M | Venture Round | |
| Fintech | 2012 | $160M | Debt Financing | |
| AI | 2019 | $2.6M | Seed | |
| Enterprise | 2014 | $6.2M | Series A | |
| AI | 2015 | R$33M | Venture Round | |
| AI | 2022 | $2.8M | Seed | |
| Enterprise | 2016 | $7M | Series A | |
| AI | 2021 | $1.3M | Seed | |
| Enterprise | 2011 | $8M | Series A | |
| Enterprise | 2014 | CN¥340M | Series C | |
| AI | 2017 | R$35M | Series A | |
| Enterprise | 2021 | R$22M | Seed | |
| Enterprise | 2012 | €20M | Seed | |
| AI | 2014 | $40M | Venture Round | |
| Fintech | 2008 | €9M | Debt Financing |
